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How neo 177 Protects Your Privacy

Q: Can I delete my account and all my personal data?

Yes. Contact our support team via live chat or email privacy@neo177.xyz to close your account and request data deletion. We'll remove your personal profile and contact details within 5 business days; transaction records are kept only as long as local law requires.

When you open an account with neo 177, your personal data stays secure and private.

Real-time account securityDANA, OVO, GoPay and QRIS encryptedClear data retention terms

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What This Policy Covers

neo 177 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This privacy policy describes how neo 177 collects your name, email, phone number, deposit and withdrawal records, device details and account behaviour when you sign up and play. We use this information to verify your identity, process payments via DANA, OVO, GoPay and QRIS, detect fraud,

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and improve your experience. We keep personal data for as long as your account is active, plus a period after closure where local law permits. Access to your information depends on local law. If you have questions about what we hold or how we use it,
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reach our support team through the channels listed below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Request Data Access or Changes

Live Chat Open the chat widget in your account lobby (available 24 hours) and ask to see, download or delete your personal data. Our team responds within 2 hours on weekdays.

Email Support Send a detailed request to our data team at [email protected] with your account username and the specific information you want to access or modify.

Account Settings Navigate to Settings > Privacy in your neo 177 dashboard to view, update or download your personal profile, payment methods and activity history anytime.

DATA HANDLING DETAILS

Security, Cookies and Your Rights

Encrypted Payments

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end. Your card and bank details never touch our main database; payment processors handle the sensitive data.

Cookies and Tracking

We use cookies to remember your login, keep you signed in across devices, and track which games you play so we can show you relevant promotions. You can manage cookie settings in your browser at any time.

Account Verification

When you open an account or request a withdrawal, we verify your identity using your phone number and email. This step protects you from fraudulent access and unauthorised transfers.

Data Retention

We keep your account data active for as long as you play. After you close your account, we retain transaction records for regulatory compliance, then delete personal details where local law permits.

Third-Party Access

We only share your information with payment processors (for deposits and withdrawals), fraud-detection partners, and authorities where local law requires. We never sell your data to advertisers.

Request Changes or Deletion

Contact our support team to request corrections to your profile, download your data, or ask us to delete your account. Most requests are processed within 5 business days.

Privacy Policy Questions Answered

We collect your full name, email, phone number, date of birth, address and payment information (like your DANA, OVO, GoPay or QRIS details). We also log your IP address, device type, and browser to detect fraud and improve security on your account.

We retain all DANA, OVO, GoPay and QRIS transaction records for the full time your account is open, plus 7 years after closure for regulatory and tax compliance. Personal profile data is deleted sooner if you request it and local law permits.

Yes. Go to Settings > Privacy in your account dashboard to download a full copy of your personal data, deposits, withdrawals, game history and device logs. You can also email [email protected] to request a formal data report.

We share only what's necessary with payment processors to clear your DANA, OVO, GoPay and QRIS transactions. We may also share fraud-related data with security partners and comply with legal requests from authorities where local law permits.

All payment data is encrypted using SSL technology. Your DANA, OVO, GoPay or QRIS details are tokenised, meaning we store a code instead of your actual card or bank number. Payment processors handle the sensitive information, not neo 177 directly.

Cookies are small files stored on your device that remember your login and preferences. We use them to keep you signed in, recognise you on return visits, and understand which games and features you use most so we can improve your experience.

Yes. Contact our support team via live chat or email [email protected] to close your account and request data deletion. We'll remove your personal profile and contact details within 5 business days; transaction records are kept only as long as local law requires.

How neo 177 Protects Your Privacy

How to Request Data Access or Changes

Security, Cookies and Your Rights

Encrypted Payments

Cookies and Tracking

Account Verification

Data Retention

Third-Party Access

Request Changes or Deletion

Privacy Policy Questions Answered

01 What personal data does neo 177 collect when I open an account?

02 How long does neo 177 keep my deposit and withdrawal records?

03 Can I see what data neo 177 holds about me?

04 Does neo 177 share my data with other companies?

05 How does neo 177 protect my payment information?

06 What are cookies and how does neo 177 use them?

07 Can I delete my account and all my personal data?

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